Preparing for your Visit

Preparing for your Visit

We want you to get the most out of your HMG visit. See below for tips to maximize your time with your physician and the types of visits available to you.


First Time Visits

First time visits are always pre-scheduled to provide the appropriate time and attention required. If it is your first time visiting the doctor, once your appointment has been scheduled, we recommend you follow the below steps:

  1. Go to Patient Forms to download and complete the new patient paperwork.
  2. Transfer your medical records from your existing doctor to Hoag Medical Group and bring the records to your first appointment. This can be done by completing the Authorization to Release Medical Information Patients must be the one to initiate a medical records transfer.


First Appointment Checklist

To make your appointment successful, we recommend you arrive 30 minutes before your exam appointment and bring your:

  • Mailing address, cell/text contact number, and primary email address
  • Completed paperwork
  • Insurance Card
  • Photo ID
  • Current medications (preferably in Pharmacy containers)
  • Medical records and lab results
  • Immunization records (for children and adults)
  • List of questions to ask the doctor


Additionally, be prepared to discuss your top health concerns, priorities and preferences. During the exam it is also the time to explain or disclose anything significantly unique about you or your health. Candid disclosures can often lead to the physician having the best understanding of your health to determine the appropriate treatments.


Types of Adult Exams/Visits

  • New Patient/Initial Visit
    The new patient visit addresses and establishes care with your chosen primary care physician. Instructions and required forms are explained in the prior sections; First Time Visit and First Time Appointment Checklist. The visit may last approximately 45 minutes. Plan to be at the office approximately one hour.
  • Annual Wellness Visit (for Medicare patients)
    Annual visit to set preventative goals to improve your health. This visit does not include review of ongoing conditions. Chronic disease management is addressed in routine visits. This visit may last approximately 45 minutes or less. Plan to be at the office approximately one hour.
  • Physical Exam
    Annual visit that includes a physical exam and assessment of current health status. This visit may last approximately 45 minutes or less. Plan to be at the office approximately one hour.
  • Same Day or Sick Visit
    Same day visits include current illness or injury. Visits may last approximately 30 minutes or less depending on condition.
  • Follow Up Visit
    This visit addresses conditions and follow up on diagnostic results, and review of current treatment plans.
  • Back Office Visit
    Immunization, medication administration, weight checks, blood pressure checks, and other routine procedures as ordered by your physician. Visits last approximately 15 minutes.
  • Video Visit
    Video visits can be scheduled if you are an established Hoag Medical Group patient of any age. Video visits can be scheduled for most visit types. Exceptions are those requiring an in-person test or assessment, exams required for the completion of forms or well-child checks. Access to a smart device or computer with camera and internet/data is required. Hoag has taken precautions, as your trusted provider, to maximize the safety and cyber security of our patients. Our Zoom license is HIPAA compliant, which safeguards your medical information.